When working with small businesses, I see leaders trying to do it all—working harder, taking on more, and wearing every hat.
I did the same, believing effort alone would lead to success.
But it didn’t. Instead, I felt frustrated, burned out, and stuck in place. I knew there had to be a better way.
Hilma Busz
About Me
Success, for me, has always been rooted in happiness, balance, family, and helping others achieve success. This foundation has shaped every step of my journey, from my time in the research lab to my career as an account manager and, eventually, into coaching and consulting for business leaders.
While working as an account manager in the scientific industry, I thrived by providing expertise that helped clients achieve better results and streamline their processes. My success was never about sales numbers—it was about celebrating the success of my customers. One pivotal moment came when I created an epic spreadsheet to track sales in my territory (yes, pre-Salesforce). This simple solution expanded nationally, and it was a turning point in my understanding of how clear processes and systems can drive business growth.
However, I wasn’t immune to the challenges that often come with growth. I faced clunky processes, the absence of structure, and countless tasks slipping through the cracks. But these challenges helped me develop a deep understanding of the barriers businesses face—and the solutions that can break them down.
One of the proudest moments of my career came when I transitioned from a successful 12-year sales career to supporting small businesses as an Operations Strategist. I left behind a high-paying job to focus on my family when our daughter had medical needs. This sacrifice laid the foundation for a more fulfilling career that allowed me to coach business leaders and help them reach their full potential. I had the privilege of creating content and coaching masterminds.
Today, my mission is clear: I help business leaders gain clarity, direction, and a concrete plan for success. Through strategic mapping and coaching, I guide them to streamline their operations, optimize systems, and focus on the right actions to bring their vision to life.
As a proud mother of two competitive swimmers, married to a Québécois husband, and fluent in Dutch, English, and learning French, my personal experiences have taught me the value of balance. I believe that this approach to life and business fosters a sustainable path to success. Whether we’re camping or traveling across Canada and Europe to connect with family, my life experiences influence how I approach business—helping my clients find both success and balance in their own ventures.
If you're ready to streamline your business with better systems and processes that align with your vision, let's work together. We’ll build the momentum you need to ensure your business is looking exactly as you envisioned it—and then some!
Action creates confidence - Confidence comes from taking action, even before you feel ready. We encourage stepping out of comfort zones and acting decisively to achieve growth.
Optimism, kindness, and service - A positive mindset combined with a spirit of service and kindness creates a ripple effect of growth and progress. We believe that helping others not only benefits them but strengthens the community and enhances our own success.
Honesty, trust, and respect - These core values strengthen relationships both within teams and with clients. We believe that being transparent, trustworthy, and treating others with dignity leads to long-term success.
Building strong foundations - When the groundwork is solid, whether in skills, knowledge, or processes, we can achieve far greater outcomes. We focus on building a sturdy base in everything we do so that our actions create lasting, meaningful change.
Growth through risk and discomfort - True growth comes from stepping outside our comfort zone. We embrace challenges, understanding that taking risks is necessary to evolve and discomfort is a sign that progress is being made.
Creativity thrives in collaboration - Great ideas are often born from diverse perspectives and collaboration. We value teamwork and believe that innovation flourishes when individuals come together to share ideas and co-create solutions.
It can be overwhelming for business leaders to juggle priorities while trying to scale.
The key isn’t doing more—it’s aligning your vision with a clear, strategic plan.
Now, I’m on a mission to help others escape the chaos, find clarity, and create a roadmap to success. Together, we’ll turn overwhelm into confidence and progress.
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